Privacy & Cookie Statement

Article 1 – General

HERES complies with the anti-spam provisions of Book XII of the Code of Economic Law concerning the “law of the electronic economy”.

HERES also complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data through this Privacy Policy.

The controller of your personal data is HERES. A declaration has been filed with the Commission for the Protection of Privacy regarding the processing of your personal data.

Article 2 – Personal data

2.1. Personal data you share with us

Category 1: without registration: your IP address;

Category 2: completing forms or placing orders without registration: all fields in the form, as well as your IP address;

Category 3: upon registration: all fields in the form, as well as your IP address and password;

Category 4: via cookies.

2.2. How data is collected

HERES may collect data from you (Personal Data) in various ways:

a. through the use of cookies (see below);

b. during your registration and use of the Website;

2.3. Cookies

The Website also uses cookies that collect certain personal data. For the provisions regarding the use of cookies, see Article 8.

Article 3 – Purposes of the processing

3.1. General purposes

HERES will use the Personal Data collected from you solely for the following purposes:

Category 1: maintaining and improving this Website and including Personal Data in anonymous statistics, from which the identity of specific persons or companies cannot be determined, based on the legitimate interests of HERES to continuously improve its Website and services;

Category 2: for managing your account on this Website with a view to the use of our HERES and website, having as its legal basis the performance of an agreement requested by you, and, if indicated by you, also for sending out direct marketing, having as its legal basis your explicit prior consent;

Category 3: sending you direct marketing, newsletters, promotions and offers, the legal basis for which is your explicit prior consent;

Category 4: improving the user experience and statistical purposes (see below) with your explicit prior consent as the legal basis;

You are not obliged to provide your Personal Data, but you understand that refusing processing may make it impossible to provide certain services.

3.2. Direct marketing

The personal data will also be used for direct marketing, provided you have given additional explicit consent for this ("opt-in").

If you are already on our mailing list for receiving paper and/or electronic marketing materials, HERES may use your information to send marketing and other materials related to HERES, its products, and/or services. HERES may use the information you provide to update documents held by HERES.

This consent may be withdrawn at any time, without giving reasons and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of each promotional email message.

3.3. Transfer to third parties

In the event of a reorganization or transfer of activities of HERES, in whole or in part, whereby it reorganizes, transfers, ceases or goes bankrupt, this may mean that your data will be transferred to new entities or third parties through which HERES's business activities are carried out in whole or in part.

HERES will make reasonable efforts to inform you in advance that HERES will disclose your data to the third party mentioned, but you also acknowledge that this is not technically or commercially feasible under all circumstances.

HERES will not sell, rent, distribute or otherwise make your Personal Data commercially available to any third party except as described above or with your prior consent.

3.4. Legal requirements

In rare cases, HERES may be required to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. HERES will make reasonable efforts to inform you in advance of such disclosure, unless this is subject to legal restrictions.

Article 4 – Duration of the processing

The personal data will be stored and processed by us for a period that is necessary in view of the purposes of the processing and in view of the contractual relationship between HERES and you.

Article 5 – Your rights

5.1. Right of access and inspection

You have the right to access your personal data free of charge at any time, as well as information on how we use your personal data.

5.2. Right of correction, deletion and restriction

You are free to choose whether or not to share your personal data with HERES. You also have the right to request us to correct, supplement, or delete your personal data at any time. You acknowledge that refusing to share your personal data or requesting its deletion may result in certain services and products not being available.

You may also request that the processing of your Personal Data be restricted.

5.3. Right to object

You also have the right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not have to provide reasons.

5.4. Right to data portability

You have the right to obtain your Personal Data processed by Us in a structured, commonly used and machine-readable format and/or to transfer it to other controllers.

5.5. Right to withdraw consent

To the extent that processing is based on your prior consent, you have the right to withdraw that consent.

5.6. Exercising your rights

You can exercise your rights by contacting us, either by email to francis@vleminckxbm.be, or by post to HERES, Janseniusstraat 49, 3000 Leuven.

5.7. Automated decisions and profiling

The processing of your Personal Data does not include profiling and you will not be subject to automated decisions by us.

5.8. Right to lodge a complaint

You have the right to lodge a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: contact@apd-gba.be.

This does not affect a provision before a civil court.

If you suffer damage as a result of the processing of your personal data, you can file a claim for compensation.

Article 6 – Security and confidentiality

6.1.

We have developed security measures adapted at both a technical and organizational level to prevent the destruction, loss, falsification, alteration, unauthorized access, or accidental disclosure to third parties of personal data collected, as well as any other unauthorized processing of this data.

6.2.

Under no circumstances can HERES be held liable for any direct or indirect damage resulting from incorrect or unlawful use of personal data by a third party.

6.3.

You must comply with security regulations at all times, including by preventing unauthorized access to your login and code. You are therefore solely responsible for the use made of the Website from your computer, IP address, and identification data, as well as for its confidentiality.

Article 7 – Access by third parties

In order to process your personal data, we grant access to your personal data to our employees.

We guarantee a similar level of protection by imposing contractual obligations on these employees and appointees that are similar to this Privacy Policy.

Article 8 – Cookies

8.1. What are cookies?

A "cookie" is a small file sent by the HERES server and placed on your computer's hard drive. The information stored in these cookies can only be read by us and only for the duration of your visit to the website.

8.2. Why do we use cookies?

Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us provide you with a better user experience when you visit our website and also allows us to optimize our website.

Due to recent changes in legislation, all websites targeting certain parts of the European Union are required to obtain your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and comprehensive information about the cookies we use and their purpose.

8.3. Types of cookies

Although there are different types of cookies, distinguished in terms of functionality, origin or storage period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.

The Website only uses the following cookies:

Functional cookies (necessary)

Other cookies

For cookies placed by third parties (including Google Analytics), please refer to the statements these parties provide on their respective websites. Please note: we have no influence on the content of these statements, nor on the content of the cookies placed by these third parties. Google Analytics cookies

8.4. Your consent

You can always refuse or block cookies by changing your browser's configuration settings. Disabling cookies may prevent you from using certain features of the website.

If you have any further questions or comments regarding the processing of your personal data, please do not hesitate to contact us.

You can also find more information about cookies at: allaboutcookies.org

More information about online behavioral advertising and online privacy can be found at: youronlinechoices.eu